Most producers of equipment for the food processing industry will agree that the act of purchasing is but a part of the sales process. Some say the true value of a company lies in their post-sale customer approach, equipment maintenance and engineering services, besides delivering top quality products in the first place.
An example of such a company is leading conveyor belt manufacturer Ashworth, which offers a full range of engineering services and solutions for lotension and self stacking freezing systems. Their experts can provide troubleshooting advice over the phone or provide turnkey installation and commissioning on any belt they produce and sell, therefore offering food processing companies peace of mind with decades of experience, quality workmanship, and on-going comprehensive conveyor belt support. “Ashworth continuously works with our customers to monitor belt tensions, observe system performance, and assists with the development of predictive/preventive maintenance programs to prevent downtime in spiral freezing applications. We realize that spiral system reliability in food processing plants is essential. Our Factory Service experts have more than 100 years of combined experience in optimizing the performance of both lotension and self stacking spiral freezing systems,” according to company representatives.
Major food processing companies in recent years have continued to lower their inventories on spare belts as a way to reduce inventory cost. As...