TOMRA Food has opened new regional headquarters to enhance its support of food processors and packers across Latin America. The new purpose-built base, in Santiago, Chile, means that TOMRA Food and its two sister companies, Compac and BBC Technologies, now all have a strong presence in the region, which contributes significantly to the global supply of fruits, nuts, vegetables, potato products, grains and seeds, dried fruit, meat and seafood. The new premises, with Customer Experience Center and Regional Training Hub, will strengthen the customer support provided across Latin America by TOMRA Food, Compac, and BBC Technologies. Located in the ENEA business park in the Pudahuel area of Santiago, the new headquarters are close to the city’s international airport for easy access for customers from all over Latin America. The 810 sqm, two-story building adds to the premises BBC Technologies has been operating in Santiago for 10 years with more than 20 employees. The new building accommodates offices, a meeting room, a spare parts store for greater spare parts stock, and a test and demonstration area that serves as a Customer Experience Center and Regional Training Hub. These facilities and activities are creating local employment opportunities.
“TOMRA Food is growing in Latin America, as it is elsewhere in the world, and Chile is the perfect location for expanding our presence here. The new regional headquarters put us closer to all our Latin American customers to ensure they receive the best resources, service and support. This large facility hosts both Service and Sales personnel, affirming our commitment to the future in this region,” Michel Picandet, head of TOMRA Food said.
The demonstration room in Santiago currently hosts five optical sorting machines: TOMRA 5A, TOMRA 5B, TOMRA 3C, TOMRA Nimbus BSI+, and Blizzard. In the upcoming months, customers will also be able to test here a Compac Single Lane Sorter with Spectrim, UltraView, and Inspectra inspection systems.
“A further benefit of the new headquarters is that people from all three of TOMRA’s food-related brands are now located in the same city, working more closely together and exchanging information and ideas. This is going to benefit customers by giving us an even better understanding of their operational challenges, ambitions, and agricultural trends in the region. This is important because Latin America is such a big source in the global supply chain, and still developing,” Thomas Molnar, head of Global Sales at TOMRA Food added. The company also has regional headquarters in the USA, China, and South Africa, global headquarters in Belgium, and 32 regional offices around the world.